http://www.aafp.org/dam/AAFP/documents/practice_management/pcmh/initiatives/PCMHJoint.pdf

http://www.aafp.org/practice-management/transformation/pcmh.html

  1. Clinician (Physician)-led practice: Patients have access to a personal physician who leads the care team within a medical practice.
  2. Comprehensive & oriented towards treating the complete person. The care team provides comprehensive care, including acute care, chronic care, preventive services, and end-of-life care, at all stages of life that treats the whole person.
  3. Coordinated & Integrated care: Practices take steps to ensure that patients receive the care and services they need from the medical neighborhood, in a culturally and linguistically appropriate manner. Coordinates care for patients across all elements of the health care system.
  4. Customer Centered: From its name (Patient-Centered Medical Home), the PCMH provides care that is relationship-based, with an orientation toward the whole person.
  5. Quality and safety focused care: Practices use the quality improvement process and evidence-based medicine to continually improve patient outcomes.
  6. Access: Practices commit to enhancing patients’ access to care. Accessibility of care to all patients.

To remember: PCMH stands for

  1. Patient-centered or customer-centered
  2. Comprehensive (oriented toward the whole person; also includes all levels of medical care including preventive, acute, chronic, end-of-life care, etc), Coordinated and integrated
  3. Medical doctor led, where every patient has their own personal physician. 
  4. Higher Access, Safety, and Quality
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